1.1 - These rates are for pre-booked unlimited mileage rentals on Algarve & Lisbon. Rates include Collision Damage Waiver (CDW), Full Comprehensive Insurance and Portuguese VAT at 23%. These rates do not include Personal accident insurance (PAI), Damage to the vehicle caused by negligence, Fuel, Road Tolls, parking and traffic fines, Out-of-hours charge, Optional extras such as
child seats / baby seats and GPS, Tyre and wheel damage, interior damage, damage to the roof, damage to the underside of the vehicle, Damage to any parts of the vehicle, damage to the glass parts of vehicle (including the windscreen), wing mirrors, loss or damage to the car key, locks, vehicle documents and registration plates, missfueling and damage to clutch and steering wheel box.
By mutual agreement with all the Portuguese Car Hire Companies it is essential to sign and leave a Credit Card Slip to rent one of our cars.
Although CDW (Collision Damage Waiver) is included, in the event of an accident the client should pay up to the following list of excess:
Group A and B - €500,00
Group C, C1, D, D1, E, E1, F, F1, H, and 5+2 - €1.000,00
Group G, I, SUV, J, K, K1 and N - €1.500,00
Group L and M - €2.500,00
1.2 - If the client want to eliminate this deductible should pay an additional insurance (called Super CDW) in the amount of €7,50 per day for Groups A and B; €10,00 per day for Groups C, C1, D, D1, E, E1, F, F1, H, and 5+2; €12,50 per day for the Groups G, I, SUV, J, K, K1 and N and €15,00 per day for Group L and M which is paid directly by the client when receiving the vehicle. The SCDW it’s only activated for rentals for more than 1 week. Not included in the SCDW policy are damage to the vehicle caused by negligence, tyre and wheel damage, interior damage, damage to the roof, damage to the underside of the vehicle, damage to the glass parts of vehicle (including the
windscreen), wing mirrors, loss or damage to the car key, locks, vehicle documents and registration plates, missfueling and damage to clutch and steering wheel box.
1.3 - Minimum 3 days Rental Period price. 1 and 2 days rentals will have applied 3 days Rental Price.
1.4 - One rental day is considered a 24 hours period.
1.5 - Cancellation and “No Show” Policy:
Cancellation charges apply as follows: Within 48 hours of placing the booking there is no charge (unless within 48 hours before the rental takes place). When cancelling after 48 hours of making the booking and up to 48 hours before the rental takes place a € 25,00 charge is applied. When cancelling within 48 hours before the rental takes place the charge is 50% of the rental price, this is subject to a minimum € 25,00 charge. Credit card fees are non-refundable. Cancellations and amendments can only be made during our normal office hours.
“No Show” situations (when the client fails to collect a vehicle and the booking is not cancelled in advance) must be paid in full.
1.6 - Vehicles in Groups C, C1, D, D1, E, E1, F, F1, H, 5+2, G, I, SUV, J, K, K1, N, L and M are on REQUEST BASIS only.
1.7 - Baby/Child seats are available ON REQUEST at a charge of €15,00 per week, or € 2,50 per day if less than 1 week.
1.8 - Global Positioning System (GPS) available at €5,00 per day up to a maximum of € 50,00 per rental(necessary to leave €100,00 excess for this equipment).
1.9 - Additional drivers free of charge.
2.0 - OUT OF HOURS (22:00 until 07:00) Delivery or Collection at an additional charge of €20,00.
2.1 - One way rentals between the Algarve and Lisbon will have an additional fee of €165,00.
2.2 - Free deliveries at Faro and Lisbon Airports. Other locations may be subjected to additional tax.
2.3 - PERSONAL ACCIDENT INSURANCE (P.A.I.). Additional Personal Accident Insurance is available at €6,00 per day and per car and covers the following:
- €14.963,93 per person for death or permanent incapacity.
- €1.496,39 per person for medical cares and repatriation.
2.4 - GREEN CARD FOR SPAIN for an additional charge per rental of € 37,50.
2.5 - Car type shown represents the main vehicles offered in each group. Similar type of vehicles but from different manufacture may be supplied at commencement of rental.
2.6 - A full driving licence must be produced by each driver, and must have held it for a minimum of one year and be at least 23 years old. Young Driver fee up to 25 years old of € 5,00 per day.
2.7 - In the event of an accident, if the driver has been driving under the influence of alcohol or narcoticts, in accordance with Portuguese Law, the driver will be required to pay the cost of any damage incurred. The insurance becomes INVALID if anyone whose name is not on the contract drives the vehicle, also if vehicles are loaded with more passengers than their stated capacity; or if drivers are found to be
under the influence of alcohol or drugs. Insurance cover will also lapse in the event of negligence or if the vehicle is driven on an unmade road or any road unsuitably narrow for vehicles to be driven on. The rental agreement and insurance becomes INVALID if out of the rental period duration or without the payment of the amounts due for the rental.
2.8 - In the event of an accident, a damage report must be completed by the driver for any damage to the vehicle, however minor it is. If a collision occurs, a police report and case number must also be provided. Clients must contact MASTERENT Portugal in the event of any damage. If this procedure is not followed, the insurance cover will become invalidated, leaving clients liable for all damage
2.9 - LOCATIONS:
MASTERENT main cars hire depots are at FARO and LISBON AIRPORTS, OPORTO, MONTE GORDO, S.BRÁS DE ALPORTEL, ALMANCIL, CARVOEIRO, ALVOR, QUARTEIRA, ALBUFEIRA, LAGOA and PORTIMÃO.
Av. Da Liberdade nº15
8150-101 S. Brás de Alportel - Portugal
Apartado 35 Rua Samuel Gacon - Edif. Tornado Loja A
8005-282 Faro - Portugal
24/7: (+351) 289 819 561